Microsoft 365 Expert - Terceiro

São Paulo Temporário
  • Inglês Avançado/Fluente - Mandatory
  • Projeto Médio de 1 ano

Sobre nosso cliente

You may not know our name, but we can guarantee you know our work - all we do has a positive impact on life, health, and the environment.
Eurofins is by your side every day; from the food you eat to the medicines you rely on. We work with the biggest companies in the world, making sure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
We are looking for natural born leaders that inspire passion in unique individuals. Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success. We encourage independent thinkers who challenge the status quo and never accept the markets or the company's "usual way of doing things".

Descrição

We are looking for a senior professional with extensive experience in designing and implementing Microsoft 365 services.You will support users in an O365 hybrid implementation by testing and troubleshooting issues with O365 cloud technologies, such as OneDrive, Teams and SharePoint and Exchange Online.You will also act as vendor technical support for Priority 1 incidents and requests.We are looking for someone with a customer-oriented attitude, a quick learner who can think outside of the box.You and the team will share the vision and passion "to create & develop Digital Workplaces with true Business value & adoption" by offering end-users integrated platforms where they find, get pushed and can act upon all the right information, data and documents, at the right time and in the right business context.Ideally you should be used to working in a fast-paced environment with a career track record of engineering, deploying, and maintaining business critical systems.Specific assignments:

  • Design and implement Microsoft 365 services, Security & Compliance, Users and Licensing
  • Expertise on all migration scenarios, (IMAP, Cutover, Staged, Hybrid deployment, with and without third-party tools, and Tenant-to-Tenant Migration)
  • Plan Office 365 workloads and applications Teams, Groups, SharePoint Online, OneDrive
  • Identify, diagnose, and resolve connection, reliability, or performance issues
  • Implement Governance plans based on business requirements. Overall information strategy aligned with Information Officer and Security requirements.
  • Contact vendor technical support for Priority 1 incidents and requests
  • Develop (PowerShell, Workflow, Graph API) scripts to automate repetitive administration tasks
  • Participate in an after-hours on-call support rotation and implement solutions (upgrades, new releases, etc.), patching and deployment activities after hours as needed
  • Validate system upgrades and patches when required
  • Partner with other infrastructure team members to learn, develop and enhance the skills needed to support software-based infrastructure
  • Experience in migration tools is an added advantage (Quest, ShareGate, BitTitan & etc...)
  • Strong abilities with PowerShell Scripting, Graph API and EWS knowledge
  • Hybrid management for SharePoint, Exchange, and Modern Identity knowledge (Oauth v.2.0)
  • Ensure that IT services are delivered effectively to business customers
  • This includes the execution of SOPs, management of IT Incidents/Problems and IT Changes as per well-defined ITIL processes, as implemented in the ITSM system (ServiceNow)
  • Deliver quality documentation allowing for smooth day-to-day operations
  • Perform system monitoring, verifying the integrity and availability of all involved infrastructure resources
  • Ensure that performance, scalability, and security is maintained and optimized
  • Identify opportunities to innovate, extend and enhance service delivery wherever possible
  • Participate in disaster recovery plan and practice of recovery operations
  • Consult with senior peers to learn through experience
  • Partner with key vendors to maintain an understanding of new technology and leading practices
  • Cooperate closely with other Zone / Regional / Group IT Infrastructure resources in Eurofins

O candidato

Education:

  • Bachelor's degree in computer science/IT, or comparable field



Certifications:

  • Microsoft 365 Enterprise Administrator Expert certification is a plus
  • Agile or ITIL Foundation certifications are a plus



Work Experience:

  • Minimum of 3 years of experience in designing, migrating, and delivering Microsoft cloud solutions on Azure and Office 365 platforms



Technical skills:

  • Expert knowledge in Microsoft 365 Services (Exchange online, OneDrive for Business, SharePoint Online, Teams, and Endpoint Manager)
  • Strong PowerShell Scripting abilities, Graph API and EWS knowledge for automation of processes
  • Experience implementing and maintaining Microsoft 365 solutions (capacity planning, installing, configuring, administering, and migrating)
  • Knowledge of mobile device management solutions (preferably InTune)
  • Knowledge of Microsoft Azure fundamentals
  • Experience in the development of technical and user documentation
  • Experience with the Agile methodology and its concepts
  • Experience with M365 Infrastructure as code (Microsoft365DSC)
  • A good understanding of ITIL-based processes



Soft Skills:

  • Excellent writing and communication skills (fluent spoken and written English)
  • Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization (internal employees, contractors, managers, 3rd parties, etc.)
  • Ability to troubleshoot complex problems and translate technical issues into understandable business language for end users
  • Must be able to work in a team environment with a "can do" attitude, in an amorphous environment; embraces change; resilient for setbacks
  • Able to multi-task and prioritize (within tight timelines and high client expectations), provide clear and documented status updates/metrics to management
  • Knowledge of laboratory (or similar regulated/controlled environments) operations and processes is a plus
  • Familiarity with relevant regulatory requirements (GxP, HIPAA, GDPR, …) is a plus

O que está sendo ofertado

  • Trabalho CLT - Terceiro via Page Interim + Salário + Benefícios compatíveis com o mercado.
Contato
Debora Carvalho
Referência da Vaga
196907

Resumo da vaga

Setor
Information Technology
Subsetor
Infraestrutura
Indústria
Business Services
Localização
São Paulo
Tipo de contratação
Temporário
Nome do consultor
Debora Carvalho
Referência da vaga
196907